Do I need a doctor’s prescription or referral to be seen for physical therapy?
Since North Carolina is a direct access state, you do not need a doctor’s prescription or referral to be seen for physical therapy services. However, the physical therapist will refer you to a licensed medical doctor if your condition is beyond the scope of physical therapy practice.
How do I schedule an appointment?
Services at Gillespie Physical Therapy & Massage are by appointment only. There are a variety of ways to contact Gillespie Physical Therapy & Massage to schedule an appointment. You may call or text (516) 385-0323, email us at [email protected], fill out the ‘Contact Us’ form on the website, or send a message on Facebook or Instagram. You will receive a response within 1 business day.
For your convenience, you may also use the online scheduling option link on the website. If you are new to Gillespie Physical Therapy & Massage, click on ‘New Client’ and complete the registration form to access the schedule to make an appointment. For current and former clients, click ‘Existing Client’ and enter your email and password to access the schedule. If you do not remember your password, click ‘Need Help Logging In?’ to request a new password. If you are having difficulty logging in, contact the office and your password can be reset by the office.
Do you take insurance for physical therapy or massage therapy?
Gillespie Physical Therapy & Massage is not in-network with any insurance companies and instead provides physical therapy and massage therapy services on a cash-based fee-for-service basis. We accept cash, check, and credit cards at the time of service. We would be happy to provide you with a superbill to submit to your insurance company for out-of-network reimbursement. It is strongly advised that you first contact your insurance company first to completely understand your out-of-network provider benefits.
By providing care in this manner, we do not have to limit the time or quality of treatment because of insurance company restrictions or increase rates to pay for billing services. Patients/clients get better faster as a result of more attentive and thorough care, which then translates to faster improvement and fewer appointments.
Do you treat patients with Medicare as their primary insurance?
Since Gillespie Physical Therapy & Massage is not a participating provider with Medicare, it therefore does not have a Medicare number to submit a claim for reimbursement for physical therapy services. If you are seeking physical therapy services and Medicare is your primary insurance, then you must be seen by a participating Medicare provider. You cannot choose to pay out of pocket for otherwise covered physical therapy services. Sorry for any inconvenience this may cause.
Massage therapy is considered a non-covered wellness service by Medicare. If Medicare is your primary insurance, you may pay out of pocket for massage therapy services.